Terms of service

The service

Austral Bundles lets you create fixed packs, volume discounts, buy X get Y offers and mix-and-match boxes, show them on the product page through a theme block, and have the matching discount applied at checkout by a Shopify Function.

The app is updated continuously. We may add, change or remove features; when a change affects you materially, we will give reasonable notice inside the app.

Account and installation

To use the app you need an active Shopify store and must grant the scopes the app requests during installation. You are responsible for the configuration created from your admin and for checking that your offers and their prices are correct before publishing them.

Plans and billing

• Through Shopify: all charges are handled by Shopify's Billing API and appear on your Shopify invoice. Beast Labs never receives or stores your card details.
• Free trial: paid plans may include a trial period. Cancel before it ends and no charge is created.
• Flat pricing: the plan price does not depend on your sales volume or on the number of orders the app processes.
• Cancellation: you can change plan or uninstall the app at any time. The plan stays active until the end of the current billing cycle.
• Refunds: we do not refund pro-rated amounts for a cycle already started, except where applicable law requires it.

Acceptable use

You may not use the app for illegal activity or to sell products Shopify prohibits, attempt to access other stores' data, reverse engineer the service, circumvent usage limits, deliberately overload the infrastructure, or resell the service as your own without a written agreement.

We may suspend access when a use puts the service or other stores at risk. We will give notice whenever possible.

Your content

The texts, images and product data you configure remain yours. You grant us only the permission needed to store, process and display them as part of running the app.

Availability and support

We work to keep the app continuously available, but we do not offer a service level agreement with financial compensation.

Human support — personalised help through the in-app ticket channel and the contact address listed below — is included in the paid plans, Pro and Plus, in Spanish and English, during Spanish business hours. On the Free plan, help is self-serve, through our public FAQ, linked from inside the app. Whatever your plan, that contact address stays open for account, billing and legal matters, including privacy and data-protection requests, which we handle regardless of plan.

Limitation of liability

The app is provided without warranties beyond those imposed by law. Beast Labs is not liable for lost profits, lost sales or indirect damages arising from use of the app.

In any case, Beast Labs' total aggregate liability is limited to the amount you paid for the app during the twelve months preceding the event giving rise to it. None of the above limits liability that the law does not allow to be excluded.

Changes to these terms

We may update these terms. We will publish the new version on this page with its date and, when the change is substantial, flag it inside the app before it takes effect.

Update of 2026-09-08: the scope of support by plan has been clarified; the rest of these terms is unchanged.

Governing law

These terms are governed by Spanish law. For any dispute, the parties submit to the courts designated by law, without prejudice to the rights of consumers.

Contact

Beast Labs · [email protected]